# Bug Reports

**URL:** https://forum.verda.com/c/bug-reports/8.md

[Latest](https://forum.verda.com/latest.md) · [Categories](https://forum.verda.com/categories.md) · [Tags](https://forum.verda.com/tags.md)

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## [Bug Reports Guidelines](https://forum.verda.com/t/bug-reports-guidelines/12)

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**Author:** [@TeamVerda](https://forum.verda.com/u/TeamVerda)\
**Replies:** 0\
**Last updated:** [August 7, 2025, 1:38pm UTC](https://forum.verda.com/t/bug-reports-guidelines/12 "2025-08-07T13:38:26Z")

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1. Before You Report Search first - your bug may already be reported or fixed Check if the issue still occurs after: Refreshing the page Clearing your browser cache Logging out and back in Updating to th…

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## [RTXPRO6000 Instance Creation Requests Timing Out (\>30 second)](https://forum.verda.com/t/rtxpro6000-instance-creation-requests-timing-out-30-second/64)

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**Author:** [@proteindesigner](https://forum.verda.com/u/proteindesigner)\
**Replies:** 5\
**Last updated:** [October 10, 2025, 10:26pm UTC](https://forum.verda.com/t/rtxpro6000-instance-creation-requests-timing-out-30-second/64 "2025-10-10T22:26:21Z")

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Instance creation requests for \`1RTXPRO6000.30V\` GPU instances are not returning responses within 30 seconds, causing HTTP timeouts. This is a new issue that has not been observed with other GPU instance types (H100, A10…

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## [Volumes attached to pre-empted spot instances being deleted](https://forum.verda.com/t/volumes-attached-to-pre-empted-spot-instances-being-deleted/60)

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**Author:** [@proteindesigner](https://forum.verda.com/u/proteindesigner)\
**Replies:** 4\
**Last updated:** [October 2, 2025, 2:59pm UTC](https://forum.verda.com/t/volumes-attached-to-pre-empted-spot-instances-being-deleted/60 "2025-10-02T14:59:05Z")

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I am seeing a recurring issue where volumes that were attached to spot instances are being deleted instead of detached when the spot instances are lost/pre-empted. This does not occur when I hibernate the instances.

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## [Widespread issues creating instances via datacrunch SDK/API](https://forum.verda.com/t/widespread-issues-creating-instances-via-datacrunch-sdk-api/56)

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**Author:** [@proteindesigner](https://forum.verda.com/u/proteindesigner)\
**Replies:** 5\
**Last updated:** [September 25, 2025, 4:19pm UTC](https://forum.verda.com/t/widespread-issues-creating-instances-via-datacrunch-sdk-api/56 "2025-09-25T16:19:26Z")

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I am seeing widespread issues trying to create instances using the python SDK/API. The API returns an APIException “server\_error”. In some cases, in the dashboard the instance says “Error” for status. In other cases the …

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## [FIN-03 instances (B200) getting stuck in provisioning](https://forum.verda.com/t/fin-03-instances-b200-getting-stuck-in-provisioning/54)

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**Author:** [@proteindesigner](https://forum.verda.com/u/proteindesigner)\
**Replies:** 3\
**Last updated:** [September 19, 2025, 1:54pm UTC](https://forum.verda.com/t/fin-03-instances-b200-getting-stuck-in-provisioning/54 "2025-09-19T13:54:26Z")

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Having issues provisioning instances at FIN-03 (B200s) using existing OS images from previously hibernated VMs. Instances hanging in provisioning without starting or provision with “error”. No issue provisioning VMs with…

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## [Instances stuck with status "new"](https://forum.verda.com/t/instances-stuck-with-status-new/52)

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**Author:** [@proteindesigner](https://forum.verda.com/u/proteindesigner)\
**Replies:** 3\
**Last updated:** [September 16, 2025, 2:59pm UTC](https://forum.verda.com/t/instances-stuck-with-status-new/52 "2025-09-16T14:59:13Z")

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I have two instances at FIN-03, both spot instances. One is a 1xB200, the other is a 2xRTX6000 Pro. They both spun up with a status “new” after provisioning. They cannot be reached, hibernated, deleted, etc. This is a cr…

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## [Spot Instance ships without Cuda](https://forum.verda.com/t/spot-instance-ships-without-cuda/41)

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**Author:** [@TensorTyrant119](https://forum.verda.com/u/TensorTyrant119)\
**Replies:** 1\
**Last updated:** [September 5, 2025, 6:43pm UTC](https://forum.verda.com/t/spot-instance-ships-without-cuda/41 "2025-09-05T18:43:56Z")

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Hi, i am trying to create rtx A6000 spot instance in FIN-01. The resulting instance ships without cuda installation even if i choose “Ubuntu 24.04 + CUDA 12.6 + Docker” when creating the instance. I have tried it 3 times…

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## [Timed out start-script](https://forum.verda.com/t/timed-out-start-script/38)

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**Author:** [@pixelrune](https://forum.verda.com/u/pixelrune)\
**Replies:** 1\
**Last updated:** [August 29, 2025, 2:17pm UTC](https://forum.verda.com/t/timed-out-start-script/38 "2025-08-29T14:17:39Z")

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i have a long running start-script that goes into timeout, how should this be resolved?

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## [Trying to log into the cloud platform](https://forum.verda.com/t/trying-to-log-into-the-cloud-platform/15)

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**Author:** [@Alpaca](https://forum.verda.com/u/Alpaca)\
**Replies:** 0\
**Last updated:** [August 8, 2025, 12:16pm UTC](https://forum.verda.com/t/trying-to-log-into-the-cloud-platform/15 "2025-08-08T12:16:36Z")

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I had some trouble logging in to the cloud platform. It keep saying invalid password and when I clicked forgot password, never received anything via email
